Tuesday, April 3, 2007

3 Reasons to Consider a New Hospitality POS System

1) Improve customer service
A good POS system reduces the time your wait staff time spends entering orders and processing payment tenders. It also allows reduces mistakes in the kitchen. Customers get their orders quickly and accurately. Today’s POS systems go much further, however. They enable reservations, waiting lists, guest paging, Caller ID, gift card management, frequent diners programs, house accounts, and VIP discounts. Don’t let a great menu be spoiled by an inadequate or overly-complicated POS system.

2) Enhance staff teamwork
Good POS systems are easy-to-use and easy-to-learn. A new employee without prior computer knowledge should be able to learn the basics of your POS system in 15 minutes or less. You can also implement enhanced communications options like server table assignment paging, internal staff email, and wireless handheld ordering systems.

3) Increase Profits
POS systems help you order the right amount of ingredients week after week, reduce kitchen mistakes, turn tables more quickly, eliminate inaccurate time cards and much more. They also allow you to run reports on your business so that you can better predict volume and schedule employees appropriately, see what’s not selling on the menu, and prevent servers from providing complimentary food to their friends.

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